About Client
The client, with extensive experience in the medical industry, is committed to harnessing advanced technology to accelerate and elevate medical consultations, effectively eliminating the distance barrier between patients and healthcare practitioners.
Business Goals & Specifications
- Account Management
- The portal should have functionality for both doctors and patients to create and manage their accounts. Practitioners should have the capability to upload their certificates during account creation for verification purposes.
- Doctors Search and Filtering
- The portal should have a search panel that allows patients to find doctors using various filters and search options.
- Online Appointment Booking
- The portal should have the ability for patients to book online medical appointments directly through the system.
- Payment Integration
- The portal should have a payment system that enables patients to pay for their appointments through the platform.
- Communication Features
- The portal should have features that allow patients to connect with doctors via video consultations and live chat.
- Appointment History
- The portal should have a panel where patients can view their appointment history for easy reference.
- Doctor Availability
- The portal should have functionality for doctors to set and manage their working hours and days to accurately reflect their availability.
Implemented Features & Capabilities
- User Registration : The Telemedicine Portal has been developed to allow users to register seamlessly, ensuring a smooth onboarding process for both doctors and patients.
- Appointment Visualizations : The portal has been configured to provide visualizations of scheduled online medical appointments, offering users a clear view of their upcoming sessions.
- Notifications and Reminders : The system has been implemented with a feature that sends notifications and reminders for upcoming appointments, helping users stay informed and prepared.
- Google Calendar Integration : The portal has been integrated with Google Calendar to create invitations once an appointment is booked, streamlining scheduling for both patients and doctors.
- Family Account Management : The Telemedicine Portal has been developed with functionality to enable users to add relatives to their account, eliminating the need for separate accounts for family members and simplifying digital health management.
- Doctor Profile Viewing : The portal has been configured to allow patients to view detailed doctor profiles, including certificates, as part of the Telehealth Solution, helping patients make informed choices.
- Online Appointment Booking : The portal has been implemented to enable patients to book and pay for Online Medical Appointments through integrated payment gateways – Stripe and PSE, making it a key part of the Healthcare Appointment Booking System.
- Physician Scheduling : Physicians have been provided with a calendar view on the portal, allowing them to set their working hours and days, which has been developed to enhance their scheduling capabilities.
- Physician Search : The Telemedicine Portal has been configured with search functionality that allows patients to find physicians using various filters such as search terms, charges, ratings, and specialty.
- Doctor Ratings : The portal has been implemented with the ability for patients to rate doctors after an Online Medical Appointment is completed, contributing to the overall quality and feedback loop of the telehealth solution.
- Conference Integration : The portal has been integrated with video conferencing systems – Vonage and Jitsi to support online checkups, enhancing video consultation with doctors and providing robust video conferencing for healthcare.
Technology Components & Implementations
- Service Builder : Used for persisting and retrieving custom data.
- Rest Builder : Facilitates API generation for the front end (React JS).
- React JS : Utilized for building the front-end interface.
- Apollo Client : Manages both local and remote data through GraphQL.
- Jitsi Conference | Vonage Conference : Enables video conferencing between patients and practitioners.
- PSE | Stripe Payment Integration : Handles payments for online consultations.
- Google Calendar : Integrated to schedule and manage appointment events.
Technical Blueprint
ReactJS
MySQL
Bootstrap
JQuery
Apollo client
Liferay 7.3.4 GA 5
JITSI Conference
Google Calendar
Stripe payment
PSE Payment
Vonage Conference
Apollo client
PSE Payment
Benefits & Value Proposition
- Streamlined Registration : Easy user sign-up and account management.
- Efficient Appointment Management : Clear visualizations and automated reminders for online medical appointments.
- Integrated Calendar : Automatic Google Calendar invitations for scheduled appointments.
- Family Account Management : Allows adding relatives without creating separate accounts.
- Convenient Online Booking and Payments : Secure scheduling and payments with integrated Stripe and PSE gateways.
- Enhanced Doctor-Patient Interaction : Video consultations and feedback systems for improved telehealth and video conferencing experiences.
Visual Insights
Wants to know more about “Telemedicine Appointment & Health Record Portal” case study?
A big thank you to IGNEK and the development team for their outstanding work on this project! The Telemedicine Portal has been a game-changer for us. It has streamlined our registration and appointment management processes and the integration with Google Calendar has been incredibly useful. Our patients have praised the ease of online bookings and the security of payments, while our doctors appreciate the flexible scheduling and the comprehensive profiles they can maintain. We’re genuinely thrilled with how IGNEK has enhanced our practice and increased patient satisfaction.
