About Client
The client is an international non-profit non-governmental organization (NGO) dedicated to saving eyesight worldwide. Since 1982, Client has improved the skills of 325,000 eye care workers, offering medical help to over 23.3 million people in 92 countries. They spend about a year planning with partner hospitals, observing local medical teams, and then implementing programs that focus on skills, training, and self-sufficiency.
Business Goals & Specifications
- Professional Collaboration
- Healthcare professionals should be able to register to either offer or seek help, supporting a dynamic Healthcare Professional Collaboration Portal.
- Admin Controls
- Administrators should have the ability to approve, decline, or request additional documentation during user registration.
- They should also be able to manage cases, including searching, checking, closing, reopening, and reassigning them to different mentors.
- Separate admin pages should be designed with distinct layouts for enhanced usability.
- Case Management
- Users should be able to create patient cases and ask general questions.
- The solution should incorporate artificial intelligence technology to identify various eye conditions and generate detailed reports, enhancing the Eye Health Education Portal.
- Activity Monitoring
- The application should track solution activities such as case creation, responses, and comments, ensuring a comprehensive overview of all interactions.
- Notifications
- Healthcare professionals should receive SMS or email alerts when cases are assigned to them.
Search Functionality
- The solution should feature search functionality so that users can find available cases, and admins should be able to search through all cases to ensure efficient management.
Webinars
- Admins should have the capability to add webinars to platform, enriching the educational experience.
Implemented Features & Capabilities
- Admin Panel Development : Implemented features to streamline the management of various company functions, including webinars, user registration, and user migration services, across the Healthcare Training Platform and Healthcare Mentorship Platform.
- Data Storage Implementation : Implemented features to efficiently store data for users, organizations, and categories using out-of-the-box (OOTB) entities within the Web-based Eye Health Training Portal.
- Global Search Feature : We implemented a global search feature, enabling users to search data seamlessly across the Health Training Platform.
- Content Management Workflow : Developed a multi-level, complex workflow for effective content management on the Ophthalmology Training Platform.
- REST API Integration : Implemented a common REST API to expose data to both web and mobile applications.
- PDF Report Viewing : Implemented a feature that allows users to view reports in PDF format, ensuring easy accessibility.
- AI-Driven Case Generation and Q&A System : Implemented AI-driven case generation and a system to address general questions, alongside features enabling healthcare professionals to offer expert advice on cases and general inquiries.
- Webinar Participation and Interaction : Users can now actively participate in informative webinars and engage interactively with professionals.
- Administrator Decision-Making : Configured the system to allow administrators to make decisions regarding the registration of healthcare professionals.
- Case Metrics Dashboard : A comprehensive dashboard was developed to track and display case metrics.
Technology Components & Implementations
- Liferay DXP 7.4 Q3.2 :
- Developed custom entities with workflow and indexers.
- Expose the content to the various channels using REST API.
- Configure SMTP.
- Elastic search :
- It is used to improve performance.
- SMTP :
- A mail server’s configuration protocol to implement Email notification.
- MySQL :
- Multi-Node MySQL was used as the database for the Liferay portal.
- Service builder :
- Persist and fetch custom data.
Technical Blueprint
REST APIs
SMTP
MySQL
SMS
SSO Login
Liferay DXP 7.4 Q3.2
Elastic
Search
SSO Login
Benefits & Value Proposition
- Streamlined Administration : Manage webinars, user registrations, and user migration with ease using our comprehensive admin panel.
- Efficient Data Management : Securely store and organize user and organizational data with our OOTB entities in the Eye Health Training Portal.
- Simplified Content Workflow : Our multi-level workflow for the Ophthalmology Training Platform ensures organized content management.
- AI-Driven Insights : Leverage AI to generate detailed cases and address general questions.
- Effective Case Management : Monitor and manage case statistics with our intuitive dashboard.
Visual Insights
Wants to know more about “Eye Health Training & Mentorship Platform : AI, and Webinars” case study?
We are absolutely thrilled with the Healthcare Training and Mentorship Portal developed by IGNEK. As an international non-profit organization committed to preserving eyesight, this platform has significantly improved our ability to fulfill our mission. The team at IGNEK was incredibly reliable, intelligent, and their exceptional communication made our collaboration smooth and enjoyable. We wholeheartedly recommend IGNEK for their productivity and solution-oriented approach.
