Liferay Support
and Maintenance
We helps organisations protect platform stability, manage risk, and evolve their Liferay environments with confidence—without compromising performance, security, or upgrade readiness.
Professional Liferay Support for Your Enterprise
Our support model is designed to provide predictable operations through proactive monitoring, structured incident handling, and disciplined platform maintenance—backed by clearly defined service levels.
24×7 Availability with SLA-Driven Response
Incident Tracking & Root-Cause Resolution
Performance review and optimization across the stack
Release, Patch & Version Management
Security audits and vulnerability fixes
Backup & disaster recovery readiness
Key Activities Under Our Liferay
Support And Maintenance Service
Our Liferay support and maintenance activities are structured to provide continuous visibility, controlled change, and long-term platform reliability.
Platform Monitoring
We proactively monitor performance, availability, security, integrations, and infrastructure to detect risks.
Content & Configuration
Configuration and content changes are managed in a controlled way to support evolving needs.
Debugging & Issue Resolution
Issues are analysed and resolved systematically to minimise disruption and address root causes.
Enhancement & Development
We deliver controlled enhancements that extend platform capabilities while preserving architecture.
Regular Updates
Fix packs, security updates, and releases are applied through planned and low-risk processes.
Backup and Recovery
We enforce tested backup and recovery strategies to protect enterprise data and ensure business continuity.
License Management
We monitor licensing usage, renewals, and compliance to ensure the platform remains aligned with Liferay.
Performance Optimisation
Regular performance reviews and tuning ensure the platform remains responsive and stable.
Testing Environment
Changes are validated in controlled environments before production release to reduce risk.
Regular Audits
Periodic audits identify inefficiencies, technical debt, and optimisation opportunities across environment.
Why Enterprises Choose IGNEK For Liferay Support And Maintenance Service?
Organisations choose IGNEK because we provide structured, proactive support that protects platform health and enables confident long-term ownership.
Proactive Platform Monitoring
We continuously track platform performance, security, and integrations to identify and address risks before they affect business operations.
Rapid, Structured Issue Resolution
Issues are analysed and resolved through controlled, traceable processes—ensuring clarity, accountability, and minimal disruption.
Tailored Maintenance & Enhancements
Maintenance activities are aligned to your platform architecture, usage patterns, and business priorities—avoiding unnecessary change while enabling evolution.
Security & Compliance Discipline
We manage security updates, vulnerability remediation, and licensing compliance to reduce exposure and maintain enterprise governance standards.
Performance-Driven Operations
Regular performance assessments and tuning ensure your Liferay environment remains stable, responsive, and resilient as demand grows.
Ongoing Expert Guidance
Our consultants provide continuous guidance to help you plan upgrades, enhancements, and optimisation—ensuring your platform evolves with confidence.
24×7 Liferay Support and Maintenance Services
Ensure predictable operations and long-term stability for your Liferay platform. IGNEK delivers enterprise-grade support and maintenance services designed to safeguard performance, security, and reliability—while enabling controlled evolution as your business grows.
Get Expert Guidance
for Your Liferay Needs
Parth Panchani
Liferay Business Advisor @ IGNEK
Prefer email ?
parth.panchani@ignek.com
